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Is Emotional Intelligence the same as being “nice” or “polite”?
Does Emotional Intelligence just mean you have a lot of empathy?
Is Emotional Intelligence only for women or men who want to “get in touch with their sensitive side”?
After 20+ years of writing and speaking about the science behind Emotional Intelligence and its importance in work settings, I still come across people who believe one or more of these myths about EI. The author of a recent article in Scientific American fell into the “EI is just about empathy” trap. And an article in Harvard Business Review equated being nice with Emotional Intelligence. The assumption that Emotional Intelligence is related to a man’s “inner female” was raised in a comment to one of my posts about the Emotional Self-Awareness competency.
Each of these exemplify misleading stereotypes about Emotional Intelligence. And they equate one narrow slice of these abilities with the whole. But Emotional Intelligence is much more than just being empathic or nice.
If someone asked you for a short definition of Emotional Intelligence, what would you include in your definition?
Here’s what I mean when I say Emotional Intelligence: It is the capacity to recognize our own feelings and those of others, to manage our emotions, and to interact effectively with others.
Clearly, these are human qualities beyond gender or any superficial differences among us, and refer to a healthy balance of a wide range of abilities.
The model of Emotional Intelligence my colleagues and I use includes the four domains below. Within those domains are twelve competencies, learned and learnable capacities that contribute to performance at work and in life.
Yes, you’ll find self-awareness and empathy on the list of competencies. You’ll also find positive outlook, conflict management, adaptability, and more. Each of the competencies focuses on a specific way that individuals can be aware of and manage their emotions and their interactions with others.
When I say “contribute to performance,” I don’t say that lightly. My colleague Dr. Richard Boyatzis from Case Western Reserve University and I developed this list after reviewing the competencies that companies themselves indicated distinguished their top-performing leaders from more average performers. Decades of research by Dr. Boyatzis, Korn Ferry Hay Group, and others show that higher levels of skill with EI competencies translates into better performance. Here’s just some of the data related to the different competencies:
More Complex—and Powerful—Than “Nice”
Emotional Intelligence is key for leaders at all levels of organizations, regardless of industry. Before you discount the value of Emotional Intelligence in the world of work, make sure you’re considering its range. And, read the research. Decades of empirical research demonstrates that Emotional Intelligence is more complex—and powerful—than simply being “nice.”
The Business Institute предоставя казусно-ориентирано развитие на бизнес умения. Организира бизнес обучения под формата на работилници, развива методологии и инструменти в областите мениджмънт, предприемачество и иновации. С това катализира потенциала на участниците за инициативи за позитивна промяна, бизнес развитие, повишаване на ефективността.
Форматът на работилниците на Института включва работа по конкретни казуси на участниците, използване на иновативни бизнес инструменти, както и участие на изявени практици като гост-говорители.
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Институтът партнира с висши учебни заведения като създава с тях общи програми.
Екипът от фасилитатори на The Business Institute е изграден от практици – мениджъри, предприемачи и експерти. Те са обучени да фасилитират бизнес работилници по глобалната методика на Института за предприемачи на Сиско.