Generations in the Workplace: Leadership Approaches

The training programme for MotoPfohe focused on recognising and effectively managing the differences between generations in the workplace. The key objectives were to establish a solid foundation for communication, support motivation, and reduce conflicts within teams by understanding the behavioural profiles of different generations.

• Establishing a common platform for understanding and respect between different generations.
• Enhancing leadership skills to better mediate in conflict situations.
• Increasing motivation by recognising the specific values and needs of each generation.
• Mastering techniques for providing feedback and guidance tailored to the behaviours and perceptions of different generations.

Target audience:
The programme was designed for mid- to senior-level managers at Moto-Pfohe, including branch managers, after-sales managers, and brand managers. These leaders are directly responsible for creating a sustainable environment in which different generations can work together effectively.

The design of the programme involved an in-depth analysis and was tailored to the specific needs of the teams at Moto-Pfohe:

• Preliminary meetings to clarify goals and understand the practical realities of the workplace.
• Preparation of practical case studies drawn from participants’ everyday experiences to facilitate the transfer of learning to the workplace.
• Self-preparation sessions and interim tasks for participants to complete between training sessions.
• Inclusion of mastermind sessions to enable managers to exchange experiences and best practices.